Inside the Gazano store — Leather Care Expert in Hanoi
Our brand story

ABOUT GAZANO

Leather Care Expert — Since 2017

From a small corner of a Hanoi street, Gazano grew out of a pure passion for leather shoes and goods — and is today a premium leather-care brand trusted by thousands of customers every year.

2017 — Founded
9+ years of experience
Thousands of customers / year
Saphir & Santoni official partnerships
Dinh Thanh Phong — Gazano founder, the IT engineer who left a thousand-dollar salary for shoe care
Our story

FROM IT ENGINEER
TO THE SHOESHINE CRAFT

Gazano was born on 09/08/2017 under its first name "Tiệm Đánh Giày" (The Shoeshine Shop) — sparked by a chance remark in a familiar café. The founder, Dinh Thanh Phong (born 1986 in Hanoi), was then chief engineer for a Singaporean company with over 13 years in IT and telecoms.

In 2019, Phong left his "thousand-dollar salary" job for good to pursue his passion for dress-shoe care — a craft that "nobody did". Covid hit, business shrank, and at times he took jobs again to keep the passion alive. The turning point came in 2022, when million-view TikTok videos carried the shoeshine craft — against social prejudice — to millions of people.

The press came calling: VnExpress, Dân Trí, VTV (VTV3 Morning Café), Dau Tu newspaper with the story of "the engineer who left a thousand-dollar salary to shine shoes". Gazano was reborn, building a properly trained team and making 50 Vo Van Dung — Dong Da its professional home from late 2023.

Today Gazano runs 2 locations in Hanoi, is the official partner of Saphir (France) and Santoni (Italy), and serves thousands of customers a year — from sneakers to Hermès and Louis Vuitton. More than a service, Gazano spreads the passion and craft of leather care to Vietnam's younger generation.

Our journey

THE GAZANO JOURNEY

From a small shoeshine shop to Hanoi's leading leather-care brand — founder Dinh Thanh Phong's journey of nearly a decade.

09/08/2017

The Shoeshine Shop is born

It began with a conversation in a familiar café. Phong chose the craft "nobody did" — caring for dress shoes rather than selling them — laying the foundation for Gazano.

2019

Leaving the "thousand-dollar" engineering job

After 2 years as chief engineer while shining friends' shoes via Facebook, Phong left IT for good to pursue leather full-time.

2020 – 2021

Weathering Covid

Lockdowns, shrinking income, a young child — Phong moved the shop to Long Bien to cut costs and keep the craft alive through the hardest stretch.

2022

The million-view TikTok turning point

He opened on Nguyen Luong Bang street and found a way forward on TikTok. A string of million-view videos with shopping links brought Gazano to millions of users.

2022 – 2023

Covered by national press

VnExpress, Dân Trí, VTV (VTV3 Morning Café) and Dau Tu newspaper covered "the engineer who left a thousand-dollar salary to shine shoes" — a story that defied social prejudice.

Late 2023

The professional home at 50 Vo Van Dung

Gazano was reborn in a finer space in Dong Da, building a properly trained core team.

2025

Official Saphir partner in Vietnam

Phong Dinh and Saphir's official distributor launched the world's #1 premium shoe-polish brand in Vietnam.

2025

Judging the Vietnam Shoeshine Championship & partnering with Santoni

Phong Dinh judged the Vietnam Shoeshine Championship 2025 in Ho Chi Minh City, while Gazano joined hands with Santoni — the 50-year-old Italian shoemaker.

Philosophy

CORE VALUES

🎯

Expertise

Every leather and every stain needs its own method. We never apply one process to everything — we diagnose and choose the best-fitting solution.

🧪

The right products

Only tested care products free of harmful chemicals. Official partner of Saphir Médaille d'Or — the world's finest shoe-polish brand.

🤝

Trust

Customers' leather often carries great value in both money and memories. We put trust first — transparent processes, before/after photos and clear warranty commitments.

📚

Knowledge

Beyond the service itself, Gazano shares the knowledge for customers to care for leather properly at home — through blogs, videos and regular hands-on workshops.

🌿

Sustainability

Proper leather care is the most sustainable way to consume — extending product life, cutting waste and honoring traditional craftsmanship.

Meticulousness

Every pair goes through careful inspection before and after treatment. We miss no detail — from the stitching to the corner of the heel.

People

THE GAZANO TEAM

10 members with diverse expertise — from leather technicians to customer-service specialists.

Dinh Thanh Phong — Gazano founder

Dinh Thanh Phong

Founder & Leather Care Expert

Founded Gazano in 2017. A 13-year IT engineer who left a "thousand-dollar salary" for shoe care. Judge at the Vietnam Shoeshine Championship 2025; Saphir & Santoni partner.

🛠️

Technical team

Master Craftsmen

4 properly trained technicians specializing in color restoration, sole guards, deep cleaning and Mirror Shine. Average 5 years' experience.

💼

Service team

Customer Care

Receiving, advising and handing back items. They keep home pickup/delivery on schedule and customers always in the loop.

Locations

OUR STORES

2 locations in Hanoi — or book a home pickup anywhere in the city.

Gazano Location 1 — 50 Vo Van Dung, Dong Da, Hanoi
Location 1 — Main

50 Vo Van Dung

📍50 Vo Van Dung, O Cho Dua Ward, Dong Da, Hanoi
🕐Daily: 9:00 – 19:00 · Closed Tuesdays
🚗Near Dong Da lake, with parking in the alley
Book Location 1 →
Gazano Location 2, Hanoi
Location 2

Location 2, Hanoi

📍Times City, Hanoi
🕐Daily: 9:00 – 19:00 · Closed Tuesdays
📦Home pickup across all of Hanoi
Call Location 2 →
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